LiveStream Connect is now open to all communities. Simply navigate to Publication Settings->Enable Live Stream when creating a post. Live stream usage allocations are based on your community's tier. For more information on tiers and their usage access please see: What are tiers and what does upgrading my community plan entail?

Live stream enables creators to create a post that contains a video stream and chat that occurs in real-time so supporters can watch and chat with the creator and other supporters in the community, usually centered around a topic or purpose, i.e. a Q & A session with the creator.

How to create a live stream post

Under the post input, enter a title and some text.
Under Publication settings, toggle on the Live Stream option

Live stream toggle

When you toggle on Live stream, please note that we also automatically set the pin the post toggle on (for easier visibility for your members)

When you toggle on Live stream, you are also asked whether you want to go live now (by default) or schedule it for later. The difference is if you schedule it for later, the banner will show on top of the live stream post what time it will go live and members will also get different notifications of when it goes live.

Live Stream Now

Scheduled Live Stream

Publish your post

How to start a live stream now

If you decided to Go Live Now, you will be directed to the post page where you can start the stream.
If this is the first time you're going live, you may need to give your browser permission to access your camera and microphone. In which case you will see a screen like this
Give access
2a. If you click on Give Access, your browser will show a prompt to ask for access. Make sure you click allow. For example:

After you've given access, the screen will ask you to start the stream
Start stream

If you need to switch your source, you can change this after.

How to start a scheduled live stream

If you decided to schedule a live stream for a later time (keep in mind times are based on Eastern Time), the live stream post will be posted with a banner that shows everyone when the live stream is scheduled to go live.
Scheduled stream post
You can then come back to the post when it is time to start the live stream. If you come back before the start time, you will not be able to start it until it's time. Though supporters are free to chat on the live chat before the video stream goes live.
Countdown
Once it's time to go live, similar to going live now, if it's your first time, you will need to give your browser access to your camera and microphone. Refer to the instructions above.
Once access is given, the screen will ask you to start the stream
Start stream

Stream Controls

There are a couple of things to note on the stream screen once you start a live stream

Live stream post

Once you are ready to end the stream, you can click the end stream button to end it
Mute button allows you to mute your microphone
Time elapsed counter show how long your live stream has been live since you started the stream
Time remaining counter shows long much time you have left (time restrictions are currently in place for live streaming as we test the feature). If you run over the time allotted, the stream will automatically end.
You will also have a live chat on the side of your stream which functions the same as a standalone live chat post

Camera/mic select

If you want to select a different camera or mic source for the live stream, click on the camera/mic icon in the upper left corner of the live stream which will open an option to select different sources for your camera and microphone.

When a live stream ends

As mentioned above, there are 2 ways in which a live stream can end, if you end it yourself or if the time limit is up. Once the stream ends, the live chat will become unavailable and your live stream will start to process into a video that can be watched back by members who missed the live stream. The live stream video will act as other content videos and can be placed into playlists later.

Processing live stream

Finished processing

Browser compatibilities

Mac OS - Chrome, Firefox, Safari, Edge
Windows - Chrome, Firefox, Edge
Chrome OS - Chrome

Please note these are the official supported OS/browsers on desktop. If you use another OS/browser on desktop, live stream may not function optimally or at all.