How do I subscribe to communities?
How do I sign up for a subscription?
- From the community website that you've joined as a member (ex: communityname.locals.com), on the left menu click “Manage Support.”
- After clicking subscribe, you will be prompted to enter your credit/debit card information. If an annual subscription option is available for the community you’ve joined, it will be selected by default, but if you would prefer to have a monthly auto-recurring subscription instead, you can click that option on the left (you can always choose to upgrade to an annual subscription later if you change your mind).
Manage My Support
- Start Date - The date that you originally started your subscription.
- Next Payment Date - The date you'll receive your next charge. If you signed up for a monthly subscription, you will be billed 30 days from the date you start, so if you want to be billed on a certain date, be sure to start the subscription on that date. If you signed up for annual, you'll be charged on the same date 12 months from when you start.
- Type - It will either show Monthly or Annual depending on what you chose at sign-up (Note: not all communities have both options).
- Amount - This is the amount that you are paying monthly or annually. If you're on a monthly subscription, you can edit the amount by clicking on the pencil icon. (Annual subscription amounts can't be changed).
- Payment Method - This will either show Credit Card or Locals coins, as those are the only accepted payment methods on the web. If you paid with a credit card, you can edit/update your card information by clicking on the pencil icon.
- Cancel - Click here to cancel your subscription. Since you pay for access for the month or year ahead of time, canceling will not refund you or immediately end your subscription, but will cancel the auto-renewal, so that you will still have supporter access until the end of your billing period (whether it's monthly or annually). Subscriptions paid with coins don't auto-renew, so you won't see the option to cancel if you subscribed with coins.
- Active Monthly Support - You'll see this amount listed near the top right corner in the above example. This is the monthly rate you are signed up for, based on the amount you paid, whether you are signed up monthly or annually (i.e. if the subscription cost $5/month, and you signed up and paid $50 for an annual subscription, it will show $5 under Active Monthly Support). This **does not **mean you are getting charged $5/month in addition to your monthly or annual subscription.
How to subscribe using Locals coins
You also have the option of purchasing Locals coins to subscribe. Locals coins are a type of currency that you can purchase and then give to the community you want to support, instead of paying directly with your credit/debit card. Coins subscriptions are a one-time only purchase, that you pay for upfront for a set amount of time and that doesn't auto-renew. First, click on the "Coins" tab at the Manage Support page, and click on the drop-down to select the amount of time you want supporter access. You will see the options for 3, 6 or 12 months (available duration varies for communities)
After you choose the amount of time you want to subscribe, you will need to purchase coins by clicking "get coins" (unless you already have enough coins). Select the appropriate amount of coins based on what length of time you chose (i.e. 3 months = $15, which is 150 coins) and enter your credit/debit card information.
Once the coins are purchased, they will instantly be added to your Locals wallet. Click "Support" to apply the coins to the one-time subscription, and then you will have supporter access for the allotted time period.
How do I subscribe from locals.com
You can also subscribe to communities you’ve joined from locals.com - to learn more about how to do that, refer to How to view all the communities I’ve joined.
Updated on: 08/08/2023