How to collect mailing address?
Creators who would like to send out items to their members can now ask members to enter their mailing addresses.
Go to your community admin panel
Go to Settings
Under Collect Mailing Address section, choose Yes for Show Mailing Input
If you enabled the collection of mailing address, you will also be asked to define who to show this field to: All of your members or only people who gave support. This is useful in case you only plan to send out items to people who gave you support.
Click Save
Go to your community admin panel
Go to Member Look Up
In the Attributes drop down, select Mailing Address and Type as Yes
Click Filter
Once the page has loaded again, go to the bottom of the page and click the Export button
Keep the page open and wait while it processes, once it is ready, the button will say Download.
Click Download
Your member export will contain the list of users who have entered their mailing address.
There is a column called Mailing Address (Full) which contains all of the mailing inputs in 1 column or if you need each field separated into different columns, these are also available as:
Mailing Address Recipient
Mailing Address 1
Mailing Address 2
City
State/Region
Zip/Postal
Country
To see where members can enter their mailing address, click here.
Locals is not responsible for any shipping and handling processes. This needs to be handled by the creator and their team, we only offer a way for users to input mailing address and for you to collect them.
How to enable collection of mailing addresses
Go to your community admin panel
Go to Settings
Under Collect Mailing Address section, choose Yes for Show Mailing Input
If you enabled the collection of mailing address, you will also be asked to define who to show this field to: All of your members or only people who gave support. This is useful in case you only plan to send out items to people who gave you support.
Click Save
Where do I go to retrieve these mailing addresses?
Go to your community admin panel
Go to Member Look Up
In the Attributes drop down, select Mailing Address and Type as Yes
Click Filter
Once the page has loaded again, go to the bottom of the page and click the Export button
Keep the page open and wait while it processes, once it is ready, the button will say Download.
Click Download
Your member export will contain the list of users who have entered their mailing address.
There is a column called Mailing Address (Full) which contains all of the mailing inputs in 1 column or if you need each field separated into different columns, these are also available as:
Mailing Address Recipient
Mailing Address 1
Mailing Address 2
City
State/Region
Zip/Postal
Country
To see where members can enter their mailing address, click here.
Locals is not responsible for any shipping and handling processes. This needs to be handled by the creator and their team, we only offer a way for users to input mailing address and for you to collect them.
Updated on: 28/04/2023