Articles on: Creators - Billing

How do I send a receipt to a supporter on Stripe?

If a supporter has requested an invoice/receipt of their subscription charge, you can send them a receipt per charge on your Stripe account.

How to send a receipt from your Stripe Dashboard

Log into your Stripe account from
Find the payment in question in the payments overview page (can usually by found by just search up the users' email address)
Click the Email icon or the ••• icon > Send Receipt which are to the right of the charge.
You will see a pop up to confirm the email recipient for whom you're sending the receipt to (make sure it's the same email from the supporter who requested) and click Send

Updated on: 01/07/2022